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Glossary / Glossary

Understand key terms

Look up key terms and distinguish related concepts such as bookings, tickets, punch cards and subscriptions.

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Course and occurrence

A course describes the offering. An occurrence is one scheduled session with start, end and places. A recurring series contains individual dates booked separately.

Booking option

A booking option defines how an eligible course can be paid for or booked using an existing entitlement. Examples include single admission, a punch card and a subscription.

Punch card and subscription

A punch card contains credits with their own validity. A subscription is a recurring agreement with usage terms. Neither automatically reserves all matching dates when purchased.

The three limits

Course capacity: people per occurrence. Visit limit: allowed subscription bookings per usage period. Sales cap: limited acquisition of an option. Always check which limit is meant.

LimitApplies to
Course capacityPlaces in a particular session
Subscription visit limitCourse-subscription usage in the relevant period
Sales limitSales of a booking option

Approval and booking

Approval allows access to a restricted option. Only a subsequent booking with fulfilled requirements confirms a place. Payment and ticket availability are checked separately.