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Participants book an individual course session. Use a fixed booking-option price or the price set for the selected course.

Single bookings with an explicitly configured €0 price skip checkout. Use this, for example, for a free introductory session.

Set the number of visits, such as a ten-visit punch card, and choose eligible courses. Each successfully registered attendee uses one credit.

Offer punch cards with a defined validity period or no configured expiry. Participants can see remaining credits and the validity of each acquired punch card.

Monthly and annual subscriptions can have a fixed allowance per billing period. Valid bookings count according to the course date. Periods follow the subscription start rather than necessarily the calendar month; unused visits do not roll over.

Offer monthly or annual subscriptions without a configured visit allowance. Course capacity, booking deadlines and subscription validity still apply.

Assign suitable booking options to a course. Participants can use an existing punch card or subscription, or purchase an available offer.

Set a limit on simultaneously active entitlements for an offer. This is separate from course capacity and visit allowances. Reaching the limit prevents further purchases.

Pause new acquisitions without stopping existing subscription renewals. Deactivation requests cancellation of affected subscriptions at period end; reactivation does not automatically restart them.

Make selected offers available after personal approval. Registered participants request access. Approval does not replace buying a paid offer or booking a course place.

Add request instructions, for example about prior experience or membership. Participants can include a message. You carry out the personal assessment.

For example, a senior subscription requires an access request. Check proof of age outside the request form, such as in person, then approve access. There is no automatic age verification or ID upload; approval does not automatically expire on a birthday.

Review pending requests and optionally add a decision message. Participants can view their status and your response. Requests are not a waiting list and do not reserve places.

Adults book and pay in their own name and confirm their authority to register the child. The child needs neither an account nor an email address. This does not automatically verify age or custody.

If the booking option allows additional people, parents can register children using their punch card. Each child needs one place and one credit. The adult does not have to attend.

Assign a subscription to one named child. The adult manages payments and subsequent bookings use that same child. One account currently cannot acquire the same tariff for several siblings simultaneously.

Eligible single-booking options and punch cards allow several attendees in one booking. Each person gets a place and an individual ticket. Subscriptions do not cover arbitrary groups.

For eligible offers, a booker can register only other people. Child-booking contacts and payments belong to the adult; the ticket names the actual attendee.

Create courses with a start, end, description and suitable booking options. Sessions can run overnight or span several days.

Schedule weekly sessions on selected weekdays up to an end date. Extend a series with further occurrences. Customers book the individual session.

Change shared settings for eligible future sessions while respecting individual overrides. Times of occupied sessions are not simply overwritten; skipped sessions are reported separately.

Manage locations with their own courses and venue details. One booking option can apply to explicitly associated courses across your locations.

Create in-person, online or hybrid courses. Run online sessions with your own video-conferencing tool, such as Zoom or Microsoft Teams. Add the meeting link, access code and any password to the participant notes. For paid sessions, customers receive these with their booking documents after successful payment and a confirmed course booking; they are also available in the valid ticket. You manage the meeting and any external tool fees yourself.

Add an instructor, room and public description. Separate attendee notes hold practical information for booked participants.

Define participant capacity and booking opening and closing times. Course capacity, offer caps and subscription allowances are separate rules.

Organise courses with categories and calendar colours. Participants can filter displayed courses by category to find suitable sessions.

Switch between an upcoming list, day, week and month views. The week view shows seven days on wide screens and four consecutive dates in a narrower layout.

An eligible attendee who has not checked in can cancel before the course ends. For group bookings, one attendee can cancel while the other places remain booked.

Set a standard refund percentage and up to five time-based tiers for paid single bookings. For example: a full refund early, then 50%, and 0% close to the start. A requested refund is not yet confirmed settlement.

Return a punch card credit always, never or only before a defined cancellation cutoff. It returns to the original punch card without extending its expiry.

Cancel an individual session with a reason. Valid paid single admissions are due a full refund and used punch card credits are returned. Participants are notified; outstanding refund steps remain distinguishable.

A confirmed cancellation no longer counts against the allowance in the original course period. Cancelling a subscription-funded session does not produce a proportional cash refund of the subscription price.

Cancellation terms are retained when a booking is accepted. Later changes to your rules apply to new bookings.

Participants manage subscriptions in the respective provider’s billing portal. Scheduled cancellation takes effect at the confirmed period end. Related bookings starting at or after that cutoff are canceled accordingly.

Open confirmed tickets from the booking or download them as PDFs. Group bookings retain separate attendees and tickets.

Scan tickets in the connected provider and location context. The scanner checks current status, including canceled or previously scanned tickets. A scan attempt is distinct from successfully saved attendance.

Download the scan history retained on the device as CSV. It contains the attempts present there, not a complete attendance report across locations.

Personal Apple Wallet tickets are planned for confirmed in-person and hybrid bookings, including additional attendees. Passes contain the QR code and course details. Availability is still being validated; no higher courseplanner plan is planned for this feature.

Eligible confirmed tickets are intended to support saving to Google Wallet, with cancellation and check-in reflected in ticket status. Availability is still being validated; updates depend on the device connection and Wallet service.

Download a session as a calendar file for apps such as Apple Calendar or Google Calendar. Eligible booking emails also include a calendar file. An import is a snapshot; later changes do not update it automatically.

Registered participants can subscribe to a calendar of confirmed bookings. New sessions and changes appear when the calendar next refreshes. Apple, Google or your calendar app controls refresh timing.

Create a calendar subscription for an available location. Providers can use their own location calendars too. Calendar subscriptions do not reserve places or provide two-way editing.

Attendees receive applicable booking details and tickets. For eligible paid transactions, the purchaser receives an invoice by email. This is not a general invoice archive or complete accounting package.

Send important course information or additional general messages to reachable contacts of valid attendees. A message does not automatically change the stored course schedule.

Reminders are scheduled for registered bookers 24 hours before a session. For bookings made for others, reminders identify the attendee. Optional reminders are controlled in personal settings.

Important joining-detail changes, provider cancellations, access decisions and confirmed payment or refund outcomes have dedicated notifications. Send acceptance does not guarantee delivery to every inbox.

Registered participants choose personal email categories. Providers control operational messages separately. Essential messages such as payment receipts and provider cancellations remain active.

Use the interface in German, US English, French, Spanish or Italian and choose a 12- or 24-hour clock. Your own course titles and descriptions are not translated automatically.

Participants find upcoming courses, open tickets and review punch cards, subscriptions and access requests. For several tickets to one course, they select the relevant person.

Each acquired punch card keeps its own credits and validity. Limited subscriptions show available bookings in the relevant usage period. Low-balance and expiry notices help with planning.

The dashboard preview brings together today’s courses, a seven-day overview and location selection, with access to courses, participants and management actions. Availability of this expanded dashboard is still being validated.

The dashboard preview shows confirmed places, known reservations, available capacity and pending requests. Booked places and check-ins are distinct; incomplete data is not treated as zero.

The dashboard preview includes a 30-day payment and refund summary and access to Stripe details. Financial information covers the entire connected Stripe account rather than just the selected location, and is not a profit or tax calculation.

Set up your provider, location, Stripe payment account and first offer yourself. Complete information and quick Stripe approval can enable a fast start; additional checks may take longer.