Skip to content
Help & guidesDevelopment preview · Content and feature availability will be reviewed before publication.

For participants / Tickets & attendance

Use Apple Wallet and Google Wallet

When the relevant Wallet action is available, you can add your ticket to Apple Wallet or Google Wallet.

Preview: Wallet availability and device journeys must be verified before publication.

Before you begin

Check the correct provider, date and, where relevant, the account used to book.

Apple Wallet

When offered for your valid ticket, open the Apple Wallet action on a compatible Apple device and follow the add-pass dialog. The link downloads the pass; an email need not include a Wallet file attachment.

Screenshot placeholder

Apple Wallet

Separate Apple Wallet and Google Wallet examples. Each device clip starts from an eligible ticket, opens the add-pass flow and shows a prepared saved pass.

Planned recording with sample data

Video placeholder

Apple Wallet

Separate Apple Wallet and Google Wallet examples. Each device clip starts from an eligible ticket, opens the add-pass flow and shows a prepared saved pass.

Planned recording with sample data

Google Wallet

When offered, open the Google Wallet action with the appropriate Google account and check the ticket details before saving. Addition completes only after confirmation in Wallet.

Screenshot placeholder

Google Wallet

Separate Apple Wallet and Google Wallet examples. Each device clip starts from an eligible ticket, opens the add-pass flow and shows a prepared saved pass.

Planned recording with sample data

Video placeholder

Google Wallet

Separate Apple Wallet and Google Wallet examples. Each device clip starts from an eligible ticket, opens the add-pass flow and shows a prepared saved pass.

Planned recording with sample data

Availability

Wallet is an extension still subject to review in this preview. It is intended for eligible in-person and hybrid tickets; online-only dates do not offer these actions. Use the available courseplanner ticket if no Wallet action is shown.

Updates

A saved pass can update when details change. Offline devices may update late. A stored pass does not override cancellation or an already completed check-in.

Missing QR code

After a saved check-in, a usable Wallet QR is no longer offered. For other missing codes, check current ticket status. An image without a QR cannot be scanned as a code; contact support when uncertain.