For participants / Tickets & attendance
Attend an in-person course
An in-person course takes place at a physical location. After successful registration, you receive a ticket for the booked session. The organizer can scan the QR code on your ticket to check whether you are admitted to that course.
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You have successfully booked the specific in-person session. Payment must be complete for a paid single booking.
Your ticket after registration
Open your ticket from the booking confirmation or from the booked course in your personal overview. Check the course, date and named attendee. If you booked for several people, each person has their own ticket.
A pending payment or canceled booking does not provide admission. Your booking’s current status is what matters.
Prepare for the course
Check the venue, start time and the organizer’s participant instructions. These may include the meeting point or equipment to bring.
- Before arriving, open the ticket for the correct session and person.
- Have the QR code ready on your device. If you want a PDF, use the available download action and check that the file opens.
- Arrive at the venue at the specified time.
How admission is checked
Show your ticket with its QR code to the organizer or the team at the venue. By scanning it, the team can check whether the ticket is valid for the course and you are admitted.
The check may identify a ticket that has already been scanned or canceled. A previously saved PDF or image therefore does not guarantee current admission. Resolve any questions about the status with the team at the venue.
Your ticket is missing or the code cannot be scanned
Check your booking confirmation and personal overview, including the correct date and person. Having a subscription or punch card alone does not replace registration for this course.
If the team cannot read your code or admission is not confirmed, show the booking confirmation you have and ask them to clarify the issue. Contact support with your existing booking reference if your ticket is missing or your booking or payment status is unclear. Do not book or pay again just to obtain a ticket.