For participants / Changes & billing
Find invoices and payment documents
Find invoices for your payments and match them to the correct provider. Availability of a complete history is still being reviewed.
Editorial draft: the exact invoice-history entry point still needs verification. Email receipt guidance applies independently.
Check the correct provider, date and, where relevant, the account used to book.
Confirmation email
For a paid transaction, check the purchaser's confirmation email. A punch card or subscription purchase and a simultaneous course booking can produce separate messages.
Invoice history
The expanded invoice history still needs editorial review in this preview. If available in your dashboard, inspect its documents; this draft does not promise a complete archive for every previous transaction.
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Invoice history
Merchant-specific invoice history only after the feature path has been verified. Use prepared invoices with sample data.
Choose the provider
Check which provider each invoice belongs to. A booking for several people may have one shared invoice. Assess payment status and refunds separately.
Missing invoice
First check confirmation and any available download. Contact support with the existing transaction reference for missing documents. Do not pay or book again just to obtain an invoice.