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For participants / Tickets & attendance

Find and download tickets

Open the ticket for the correct booking and person. Check its details before downloading it or presenting it at the course.

Before you begin

Check the correct provider, date and, where relevant, the account used to book.

Open a ticket

Open the booking confirmation or course in your personal overview. Select Open ticket and check course, date and person. Current ticket validity is what matters.

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Open a ticket

Ticket with an unusable sample QR. Clip: choose a person, open their ticket and locate the PDF download.

Planned recording with sample data

Choose the right person

For several bookings in the same course, first choose the relevant person. Another person's ticket does not replace your own.

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Choose the right person

Ticket with an unusable sample QR. Clip: choose a person, open their ticket and locate the PDF download.

Planned recording with sample data

Download the PDF

Use the available download action for a valid ticket. Check that the file was saved on your device and opens successfully. Starting a download does not establish this.

Missing ticket

First check the existing booking and correct person. Report missing or inconsistent documents using the existing reference. Do not book again just to obtain the document.