For providers / Participants & cancellations
View participants and send messages
Find a session's participants and prepare a relevant message. Check recipients and content before sending.
You need a provider account and access to the relevant provider.
Participant list
As the provider, open the exact occurrence and its participant list. Check the date and booked people. Public occupancy figures are not a public attendee list.
Participant messages are only for the booked course. Do not send advertising for other courses, newsletters or health data. Ensure people booked by others, or children’s guardians, also receive timely information about your processing.
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Participant list
Participant list and message dialog with synthetic names. Do not send an actual message.
Send a message
Choose the message-participants action in the occurrence. Clearly describe the organizational information, review the text and send once. Children without their own email do not become additional email recipients.
Delivery
An accepted message does not establish that every person received or read it. Check visible results. Do not repeatedly send the same content merely because delivery is uncertain.
Schedule changes
A message does not update course times in calendars, tickets or Wallet. Explicitly explain any short-notice deviation. Occupied occurrences may be locked against time changes.