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For providers / Check-in

Connect a scanner and check tickets

Connect a scanner to your provider and read ticket-scan results. Use the result text as well as its color.

Before you begin

You need a provider account and access to the relevant provider.

Connect the scanner

Select the provider in the scanner. The provider finds location connection codes under Scanner → Connect scanner. Enter the complete code for the required location with matching case. Check the connected location before scanning.

Camera

Allow browser camera access and check the image. If the camera does not start, inspect its browser permission. Camera readiness does not confirm attendance.

Scan a ticket

Ask for the correct ticket QR and read the result. Canceled, unresolved or wrong-location tickets are not valid admission confirmation.

Understand the result

Distinguish ticket evaluation from a successfully saved check-in. A timing warning can appear more than five hours before or after course start; it does not replace validity checks.

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Understand the result

Select the provider and connected location, scan a prepared example code and show the saved result with text, not color alone.

Planned recording with sample data

Already used

If a ticket is already scanned, do not treat it as a fresh successful admission. Scanning creates no additional booking and consumes no extra punch card credit.

Uncertain result

If saving check-in remains uncertain, clarify the existing operation. Do not rescan just to create a missing local-history entry. Contact support about conflicting times or missing context.